I will share with you in this article 5 awesome reasons why you Must Start Using whatsapp for business today to grow your home business Fast to generate more sales and revenue.
With over 1.5 billion users and over 1 billion active users worldwide with over 55 billion messages exchanged on the platform daily. WhatsApp for business stands out as one of the best communications and attraction tool any home business will want to have around to grow their business online fast. By using an awesome tool like WhatsApp for business to improve communication with your customers, prospects, and internal teams you will be building brand awareness, trust and great business relationships with your customers, prospects and internal teams which is very important for the growth of your home business.
The great thing about using WhatsApp for business is that most people are already using it. Which means your customers or prospects will not have to install any App or need to learn how to use it.
Well, as a home business owner it’s your responsibility to look for ways to grow your business online; communication is the key if you want to build a sustainable home business. Here are 5 reasons why you need WhatsApp for business in your home business:
Let’s dive in:
Whatsapp for business – 5 reasons why you need it in your home business
1) WhatsApp for business will help you keep in-Touch personally with your customers, prospects and team
In today’s business world, keeping in-touch personally with your customers, prospects and team is key for a successful home business and a great marketing tip. It’s often said that people begin to drive away from you if you don’t keep in-touch with them.
WhatsApp for business comes in handy and perfect for a one-on-one communication with your customers, prospects and team and you communicate in a more informal way compared to emails.
You can get better results with WhatsApp for business if you personalize your account and have a real community manager behind your WhatsApp for business account responding to your customers and prospects.
WhatsApp for business comes with a broadcast feature that can help you broadcast messages to 250 customers or prospects at once and each customer or prospect will receive message as if you sent it individually to them. This prevents your customers or prospects from receiving annoying notifications when other people respond to your initial message as is the case in a normal group chat.
Also, WhatsApp for business is a great marketing tool even if you want to reach out to more than 250 clients or prospects as you can just create as many lists as possible and just match them up with different WhatsApp for business broadcast groups. We can use this feature to stay in-touch with our customers or prospects by sending them seasonal greetings and new offers for example.
2) Whatsapp for business will help you get customer/prospects feedback and testimonials
You can use WhatsApp for business to request for feedback and testimonials from your prospects/customers discreetly. Customers or prospects will feel more comfortable replying to a private WhatsApp message rather than answering a phone call from someone they don’t know.
As such, we can use WhatsApp for business as a tool for market research, get customer preferences and carry out opinion polls.
3) Whatsapp for business can be used as a rapid communication tool with customers, prospects and teams
In today’s business world; the faster you get in-touch and engaged with your customers/prospects the more you can retain them which will certainly lead to more money you make from sales. Compared to mailing where you can wait for days before getting replies from your customers or prospects, WhatsApp for business comes with the opportunity to stay in-touch and engaging with your customers and prospects instantly and they will be more likely to engage with you in a conversation.
As such WhatsApp for business can be used as a customer support tool to swiftly respond to customers/prospects queries, complaints and suggestions. To get the best out of this, all we need to do is to ensure that we respond to customers and prospects instantly. Of what use will it be if we have a WhatsApp for business account directed to support customers and prospects but at the end we respond to them after many hours?
4) WhatsApp for business is a Cost-effective tool
WhatsApp for business is a free tool that can perform functions of a specialized App like booking, instant customer support and ordering which generally can be very pricey for a small or medium size home business.
WhatsApp for business can be used as a free communication tool to stay in-touch and engaged with your clients and prospects. Compared to phone calls and SMS, WhatsApp for business is cost effective as you only need a small internet bundle and you are good to go. This alone will help reduce phone bills for your business.
You can even get new prospects and customers by promoting your free content, promotional code, product testing, contest, etc. in WhatsApp groups if you stay within the limit of 1 – 2 messages posted within such groups per week.
5) WhatsApp for business can easily be adapted to different functions
Even though whatsapp for business is a communication tool, it’s wide variety of group chat usage has made it more of a social network. It’s very popular with over 1 billion active users spending hours on it daily exchanging messages. People respond to their WhatsApp messages faster. It’s popularity today has even push people to use the name of the app as a verb, you could hear people using words like “WhatsApp me”.
With almost no limitations, WhatsApp for business has made it possible to send and receive files of any formats; videos, pdfs, word documents, images, PowerPoints, etc. as such you can incorporate in these files, messages about your products, services, business, etc.
Also, there are no spam filters as well, which means that businesses can send out many communications to customers or prospects without any fear of the communication being block by spam filters. All we need to do as a business is to avoid annoying our customers or prospects by sending out too many messages; it’s recommended you only send out 1 – 2 messages per week. Sending out too many messages could be regarded by your customers and prospects as spam, which can destroy your home business reputation and brand.
I highly encourage you to start using whatsapp for business to grow your home business today. However, if you are still wondering which home business idea you can engaged in to make money online, no worries get my free Professional to Successful Online Business entrepreneurs guide; where I share with you “Top 10 Legitimate Business Ideas you need to build a successful online business that will generate a huge extra income around your job“. Click Here to get my Free Professional to Successful Online Business entrepreneurs guide.
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